Our Support Teams at IGS Industries
Here at IGS Industries, our professional group of estimators, customer service specialists, and sales professionals are here to make sure that your entire ordering process is simple and precise. From estimation to questions about how to best utilize our products, we extend our highly-trained and knowledgeable staff to you, our customer, to make sure that your needs are being met or exceeded. Each and every order, question, and comment that comes through IGS Industries is given what other companies consider priority attention. As far as we’re concerned, YOU are our most important customer.
Our estimators evaluate your blueprints and personally consult with our production and programming departments to determine the best method of manufacture for your projects. Our five specialists have nearly 100 years of experience between them and are ready to create custom solutions for your most challenging situations.
In addition to consultations with other departments, our estimators undergo cross-training with all of our departments so they have an intimate knowledge of the entire breadth of services and capabilities here at IGS Industries. Furthermore, our estimators have come from within, starting their careers as purchasing agents, production specialists, and sales representatives with our company.
All of this training and specialization allows our estimation department to provide you the insight to maximize the budget, timelines, and efficiency of your projects.
Our Sales Staff
Our entire sales division is committed to ensuring that our clients have a seamless experience and their expectations are satisfied. The staff has a long-standing reputation of developing business relationships based on trust, rapport, and delivering great work. Many of our clients have been with us for years, and we always look forward to making you part of our family. Our drive and passion are ready to go to work for you.
Our Customer Service Team
The manufacturing world and all its parts can be confusing. Our customer service team is here to provide you the support you deserve from a company with the long-standing reputation of IGS Industries. Our customer service division is made up entirely of IGS employees, so there are no scripts or third parties, and we will always work in the interest of your satisfaction.
Custom-designed Client-centric Teams
As you become a customer of IGS Industries, we draw key members from our estimation, sales, and customer service departments to create a team specifically centered on your account. Your team will continue to work side-by-side with you through the years. Our teams are able to better understand your company and its needs, giving you a more complete solution for each and every project you undertake.